ORDER GUIDELINES


When placing a t-shirt order, the best starting point is to send us a detailed email or to get an estimate request. PLEASE include contact name, phone number and email. We encourage people to call and ask questions, but having all of the specifics in an email makes it a bit easier on our end to give you accurate pricing info. 


Please include the following information so that we can assess the possibilities and price you out accurately:

1) ARTWORK: This is probably the most important step to get the ball rolling. Send us a copy of the design to be printed. Although we will need high-resolution or preferably vector art to print from, for inquiry purposes you can just send a standard sized jpeg for us to check out.


2) APPAREL DETAILS: Quantities, shirt colors, and brand preference are all important factors in establishing pricing. We carry various brands including American Apparel, Hanes, Gildan, F.O.L, Jerzee, Bella, Anvil, Badger, Holloway, Augusta, Teamworks, and Alstyle. We will also print on any new, unwashed apparel that you want to supply us with.


3) BUDGET: Let us know if you're trying to work within a budget for the particular project. That way we can help to suggest affordable apparel choices, and any modifications to your artwork that will make the job more cost-effective.


4) DEADLINE: Contrary to popular belief, t-shirt printing can take some time, so planning ahead is always the best option. Ordering your blank apparel, pre-press, and production can take a few days. We ask for 10 business days to turn around each job so that we can schedule all of our clients on a first-come, first-serve basis. We realize that things often happen at the last minute, so if you need your order sooner than that, let us know and we'll figure out what's possible. We charge rush fees for all orders needed within a week, but we try to be flexible beyond that point, as long as our schedule allows.

                           



Once we have all of these details, we will send you a price breakdown with an estimated total for your potential order. At that point, if you want to move forward with the order. We will need to receive a deposit and the final artwork approval to confirm print size, print colors, and placement. We do not print samples, you will be sent artwork via email for approval. We do not offer in-house press checks. We're often quite busy, samples and press checks tend to interfere with our production schedule. We rely on our attention to detail during the pre-production phase to ensure that your shirts turn out as planned. After you give us the thumbs-up on the mockup, we'll go to press, and in a few days you'll have a lovely batch of t-shirts.


We do our best to explain each step of the process so that you understand why we need certain information, and so that you know exactly what you're getting. If something is unclear, feel free to call or email and ask questions. We would love to work with you.

270 - 683 - 9369 Sales

270 - 684 - 9501 Fax

Terry’s Tees

270-683-9369

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